Dialog Information Technology
IT Services in Hobart

With over 35 years of experience in applications management this is core business for Dialog. Actively managing your applications portfolio is critical for the success of the service. Dialog has been offering application development and testing services for over 30 years. The key business benefits provided by the thriving service that Dialog provides are: Allows your organization to free up resources to enable it to focus on core business activities. Ensures your systems processes remain aligned to business goals. This long term relationship with DDS demonstrates Dialog’s commitment to partnering with its clients and the resulting value that clients are qualified to realism. Since 2011, Dialog has been providing resources as part of a blended team with Department of Human Services to flourish applications using SAP CAM as piece of the Customer Beginning program of work. As of May 2014, Dialog was providing over 35 developers and business analysts to deliver a major program of work valued at greater than 20 million. The win of this lengthy lasting relationship is the result of Dialog's aptitude to adapt quickly to the changing needs of DDS. The project team worked closely with the DDS Work Management System project team and the Single User Workspace development team preparing strategies that would assist the eventual convergence of these three critical projects. DDS needed to enhance its delivery teams with SAP implementation and integration specialists. Dialog consultants provided the designs for the interfaces between SAP and the DDS legacy customer appointment systems. Dialog consultants worked with DDS on the transition from Process Server to SAP with involvement in development, roll out and initial production support. Dialog has provided SAP and legacy system integration specialists to assist DDS with the design and build of the solution. The system was developed in SAP COTS system with the development of a custom module using the Accelerated SAP (ASAP) methodology. Eris (Architecture of Integrated Information Systems) is an approach to enterprise modeling that provides methods for analyzing SAP Business Processes and takes a holistic view of process design, management, labor flow and application processing. These applications are needed to meet the scag 2.0 standard’s Slick A with extra net applications meeting Smooth AA requirement for accessibility. The commission needed ACT services that could cater for changes across various legacy and new internet based applications while improving overall application performance and development processes. For the accessibility compliance project, DC decided to use a design template for consistency across all corporate and client applications. These enhancements enabled DC to demonstrate its mighty commitment to compliance with Government regulations through increased accessibility of its applications for the disabled community. In implementing Managed Application Services for its Corporate and Government clients, Dialog assumes the management of their total application portfolio or significant components of it. Dialog streamlines application management functions, improves governance, implements appropriate standards and processes and can modernism the application portfolio in promote of future business needs and strategic shifts. Dialog has a talent for attracting and retaining proficient IT professionals, allocating resources to the client’s projects, determining which components to focus on, meeting the consistent requirements of managing risk and delivering to agreed service levels.